Browse Claims

Claims

Loss reporting, adjustment, valuation, settlement, and recovery terms.

Claims pages cover what happens after a loss is reported: notice, proof, investigation, valuation, settlement, recovery, and complaint handling.

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Reading Paths

If the reader is trying to understand… Start here
How a claim file actually begins Claim, Notice of Loss, Proof of Loss
Who is handling the file and what they need next Claims Adjuster, Settlement
Why the payment is lower than the cost of buying new Actual Cash Value, Replacement Cost, Depreciation
Why the damaged property still matters after payout Salvage, Total Loss
How the insurer may recover from someone else later Subrogation, Waiver of Subrogation
How the file moves from first report to final outcome Notice of Loss, Proof of Loss, Claims Adjuster, Settlement

Why This Section Matters

Many readers only discover insurance language when a loss happens. This section is designed to clarify what the insurer is asking for, why the file moves the way it does, and where disputes usually arise.

In this section

  • Actual Cash Value
    Valuation basis that usually reflects replacement cost less depreciation.
  • Betterment
    Betterment in Canadian insurance claims: how repairs can improve property beyond its pre-loss condition.
  • Claim
    Claim in Canadian insurance: how a claim starts the process of asking the insurer to respond under the policy.
  • Claims Adjuster
    Claims adjuster in Canadian insurance: how adjusters investigate, value, and help resolve claims.
  • Notice of Loss
    Prompt claim reporting before investigation and coverage review begin.
  • Proof of Loss
    Formal loss details and documents used to evaluate coverage and payment.
  • Replacement Cost
    Property-loss settlement based on repair or replacement without depreciation.
  • Salvage
    Salvage in Canadian insurance: how damaged property can retain residual value after a loss.
  • Settlement
    How a claim is resolved through payment, repair, replacement, or agreement.
  • Subrogation
    The insurer's right to recover from a responsible third party after payment.
  • Waiver of Subrogation
    Waiver of subrogation in Canadian insurance: how recovery rights may be limited by contract or endorsement.
Revised on Friday, April 24, 2026